Refund Policy
Refund Policy
We want you to love your purchase. If you're not completely satisfied, we offer a 30-day return window from the date of delivery.
Return Eligibility
- Items must be unused, unopened, and in original packaging
- Returns must be initiated within 30 days of delivery
- Opened consumable products (whitening strips, toothpaste, creams) are not eligible for return for hygiene reasons
- Electronic devices must be returned with all original accessories
How to Return
Email us at blamx626@gmail.com with your order number and reason for return. We'll respond within 1–2 business days with instructions.
Refunds
Once we receive and inspect your return, we'll email you the result. Approved refunds are processed to your original payment method within 5–10 business days. Your bank may take additional time to post the credit.
Return Shipping
Customers cover return shipping costs unless the item arrived damaged or defective. We recommend using a trackable service — we can't guarantee receipt otherwise.
Damaged or Defective Items
Received something damaged? Email us at blamx626@gmail.com immediately with photos. We'll send a replacement or issue a full refund at no cost to you.
Non-Returnable Items
- Opened consumable products
- Items returned more than 30 days after delivery
- Items not in original condition or missing parts
Questions? Contact us at blamx626@gmail.com